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Sales playbook. Win the governance wedge. Enter the access code.
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⚠ Internal · Sales playbook for MCG/Kelly · confidential
▸ Sales Execution

Win the governance wedge. Open the account.

Your job: land the discovery baseline, prove it works, and expand into Phase 2. You own the stakeholder, the deal structure, and the expansion momentum. SA and Delivery support you. Here's what it takes to close.

MCG/Kelly Services
01 · The Thesis

Why governance wins.

Governance is the easiest door into an enterprise right now. It's top-of-mind, low-friction, and the discovery it forces hands you the whole account. You're not selling a risk-management service. You're selling the gate that opens to everything else.

02 · Qualification & Entry

Who to target. How to get in.

Ideal target

  • Board/CEO mandate on AI governance (recent board decision, regulatory pressure, M&A due diligence).
  • CTO or Chief AI Officer as the champion (they own the problem, have budget).
  • Already using cloud + AI (AWS/Azure/GCP, GenAI, Copilot).
  • $100M+ revenue (budget for a 3-week engagement exists).

Entry vectors

  • Warm intro: a board member, investor, or peer CTO who knows them + your sponsor.
  • Compliance trigger: "I see you're in financial services—your board will ask about AI governance by Q3."
  • Fair housing angle (real estate): "There's new HUD guidance on AI in housing. We just built this for another PM company. You're next."
  • Nexthink play (if they have it): "Your AI adoption is growing fast. You need governance to keep it from going sideways."
03 · The Pitch

The opening conversation.

You're in the room with the CTO / Chief AI Officer. You have 30 minutes. Here's what you say.

Opening (2 min)

"We work with enterprises scaling AI at MCG/Kelly. The pattern we see: 95% of AI projects don't have real governance. Not policies — governance. An actual system that knows what's running, who approved it, whether it's compliant. That's us. We've built a framework and a playbook to do this in 90 days start to finish. Sound relevant?"

Discovery pitch (3 min)

"We start with a 3-week discovery. $X cost, 2 people on your team full-time. We map your AI estate—everything you're running, approved and shadow. We score it against NIST, ISO, whatever your board cares about. You get a readout: here's what's governed, here's what's not, here's the critical gaps. Then you decide if you want to fix it."

Why MCG/Kelly (3 min)

"Most governance firms sell you a report. We actually build and run the system. We design it, implement it, operate it. When you're done with us, you have a live dashboard that your team runs forever. We're not consultants handing you work—we're partners standing this up with you."

Close (2 min)

"Let's start with discovery. If it's valuable, we'll design the build. If it's not, you've got answers and you're done. Either way, you know what you're dealing with. Yes or no?"

04 · Discovery Baseline

The first contract.

Discovery is the wedge. It's low-risk for them, high-value for you. Here's what you close.

Deal terms

  • Duration: 3 weeks, fixed-end date.
  • Cost: $X (fixed, no overruns).
  • Deliverables: readout deck + findings spreadsheet + "what's next" brief.
  • Your team: 2 people (SA oversight + 1 discovery engineer), on-site or remote.
  • Their team: 1 full-time liaison (IT director or security engineer) + access to cloud credentials, logs.

Success criteria (use this in the MSA)

  • Complete inventory of AI systems and models (target: >95% coverage).
  • Shadow-AI discovery (unapproved tools, users, exposure).
  • Governance gaps mapped to NIST / ISO standards.
  • Readout + recommendation on Phase 2 scope and investment.

The hook for Phase 2: The discovery readout will uncover enough gaps that Phase 2 (assessment + implementation) is obviously necessary. Your job: make the readout undeniable so the follow-on deal is a "yes" by default.

05 · Path to Signature

From first call to contract signed.

StageYour actionTimelineWhat SA doesWhat Delivery does
Qualification Warm intro, first call, 30-min pitch Week 1 Tech audit call (30 min) — what's their stack?
Due diligence Deck on discovery, cost, timeline. Answer Qs. Week 2 Brief architecture sketch ("here's how we'll do it")
MSA negotiation Terms + signature Week 3 Approves the design, signs MSA Approves the scope, signs SOW
Kickoff Intro call, champion warm-up Week 4 SA + Delivery brief the client team Delivery lead confirms data access
Discovery Weekly exec updates to champion Weeks 5–7 SA oversight, QA on findings Delivery runs discovery (3 weeks solid)
Readout Present findings to board / leadership Week 8 SA frames the narrative, slides Delivery presents raw data, answers Q

Total time to discovery signature: 3 weeks. Total time to discovery completion + Phase 2 deal signed: 8–10 weeks. You own the momentum.

06 · Who Signs Off

Your checkpoints. What SA and Delivery must verify.

CheckpointSalesSolution ArchitectDelivery Lead
Kickoff readiness Signs off: sponsor is warm, team access approved, timeline locked Confirms: discovery design is clear, no ambiguity on tools/scope Confirms: crew ready, data flow known, no blockers
Discovery completion Reviews findings 24h before readout (high-risk only) QA's the inventory and shadow-AI findings; approves readout narrative Owns data quality; flags any gaps or concerns
Readout sign-off Owns the presentation; you're the voice to the board Co-presents; answers technical Q Available for deeper technical Q if needed
Phase 2 deal Closes the assessment + implementation contract Presents the design + effort estimate; commits to timeline Approves: I can deliver this on schedule with this headcount

Legend: R = Responsible (does the work) · A = Accountable (signs off) · C = Consulted (input) · I = Informed (kept in loop)

07 · Phase 2 & Beyond

How to grow the deal.

Discovery gets you in the door. The readout opens the account.

  • Phase 2 conversation: "The discovery showed you have X critical gaps. Assessment + implementation gets you from 20% governed to 80% in 90 days. Here's the investment, here's the timeline, here's who we'll add to the team."
  • Discovery dividend: While governing AI, you'll map their whole tech estate. Use it: "We also noticed your Y is outdated. Want to add that to the scope?" (More revenue, same team, same client, same momentum.)
  • Expansion into MCG services: Once governance is live and the relationship is warm, there's your opening for modernization, migration, managed services. Governance was the wedge. Build & run is the prize.

Your measure of success: By month 6, you've converted 1 discovery into 1 full engagement (Phase 2 + Phase 3) + 1 expanded service opportunity. That's how the wedge works.